Terms & Conditions

Contract of General Terms of Use between White Lilies Tourism LLC – Supplier of Services on behalf www.chalodubai.ae And “Customer” names mentioned on the reservation / booking form and intending to avail services booked

Contract and Booking

The below general terms and conditions are applicable for each and every product that is available on www.chalodubai.ae unless specified. A ‘Customer’ includes all the names on the booking form intending to travel with us. All ‘Product’ is any service booked on www.chalodubai.ae and serviced by White Lilies Tourism LLC Dubai U.A.E. All customers will be deemed to have read, understood and accepted all our booking conditions. In order to confirm a booking, the customer must have full disclosure of all payments due. A contract between the customer and White Lilies Tourism LLC comes into existence once we have confirmed the booking in writing and issued a confirmation. The person signing the booking form (that incorporates these terms and conditions) warrants that they have full authority to do so on behalf of all whose name appears there-on and confirms that all such personnel are fully aware of and understand these terms and conditions. The said contract, including all respective matters, is subject to the law and the exclusive jurisdiction of the UAE courts. No employees or representatives of White Lilies Tourism LLC have any right to alter, vary or waive any of these terms and conditions, nor to undertake any liability whatsoever on behalf of White Lilies Tourism LLC, unless authorized in writing and signed by the Authorised Signatory of White Lilies Tourism LLC. White Lilies Tourism LLC reserves the right to decline any booking at their discretion without further explanation.

How this website operates?

This site operates as follows

Tours, Activities, Transfers or any ground handling services offered in any destination excluding hotels 

Holiday Packages including hotels & services are operated based on making enquiries (offline) by sending it by email. Availability, prices & payments are subjective to change accordingly.

Who operates this website?

The contents of this website including all the contents (software, text, images, videos, services, products and any other information contained in or presented on the website, considering the “Website” as a whole) is provided by

White Lilies Tourism LLC,
106, A wing, Arif & Bintoak,
Zaa’beel Street Dubai U.A.E.
E-mail at info@whitelilies.ae
Phone: +9714 3334607

Payment

Your credit card will be charged upon booking. If the provider does not accept your booking, the charged amount will be credited back. To make any bookings and to get the confirmation with the E-Voucher, payment deposit should be done as per services that match with your respective product. It is highly recommended to settle the required payment as soon as you choose the preferred tours, activities, packages or any other products offered by White Lilies Tourism LLC to ensure the proper availability and at the same displayed rates.

Option 1-Tours/Activities/Ground, Handling Services-Online Product

100 % of the total payment in case of any attraction tickets with immediate booking and availability is possible.

Option 2-Holidays & Tour Packages excluding Flight Tickets

100% of the specified amount of the package applied for is required to get the confirmation with the E-voucher at the time of booking.

Your reservation request will be confirmed upon receiving the receipt of the full payment due at the time of booking. Although every effort will be made to confirm your request, please note that travel arrangements are not confirmed until you receive our E-confirmation and White Lilies Tourism LLC reserves the right to make changes if required. Before a booking is confirmed White Lilies Tourism LLC reserves the right to amend the price of product due to any circumstances regarding external services not in control of White Lilies Tourism LLC but not limited to changes relating to governmental action, increase in transportation costs, changes in any dues, taxes or fees chargeable for services (including taxes or fees at airports), increase in admission fees and hotel rate adjustments / availability. Advertised prices are also subject to seasonal changes, exchange rates and may vary slightly due to following conditions…
Payments can be made via bank transfers, Visa or MasterCard.

Payment Online Requirements

  • “White Lilies Tourism LLC will NOT deal or provide any services or products to any of OFAC sanctions countries in compliance with the law of UAE.”
  • “United Arab of Emirates is your company’s country of domicile”.
  • “We accept payments online using Visa and MasterCard credit/debit card in AED ( UAE Dirhams) and USD (US Dollars) . If “Credit Card Online” is selected as the payment method then the details on the Customers ID (Card holders ID) should exactly match that of the credit card used to make the purchase”.
  • “In case of any disputes the law applicable would be based on the UAE Governing Law”.

Payment by Bank Transfer & Our Bank Account Details:

Bank Details

Account Name: White Lilies Tourism Llc
Bank Name: Rak Bank (National Bank Of Ras Al Khaimah)
Address: Near Lamcy Plaza
Branch: Oud Metha
Account No: A/c # 0182397089001
Iban No: AE770400000182397
Swift Code: NRAKAEAK
Type: Current Account
City/country: Dubai, UAE

Tourism Dirham Fee – UAE

For accommodation in Hotels, Hotel Apartments and Resorts in UAE will only be applying the “Tourism Dirham Fees” structure effective from March 31, 2014. The “Tourism Dirham” will be applied and charged to the guests upon check out by the hotel.

Amendments by the Client

At the time of booking, the customer is required to provide us with full correct names as they appear on your passport, any changes made to the original booking are subject to availability. If the full payment has been received and/or a voucher has been issued.

Changes of these General Terms of Business

The Terms of Business are subject to change without prior notice. The terms that are valid at the time of each booking shall apply. The Customer has no claim that future bookings be completed under existing conditions.

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